Since all of our soap products are natural, we cannot assure the purity of the product once it has been shipped.  Also, due to safety and hygiene reasons, we cannot accept returns since the product cannot be restocked or resold. 

We truly believe that you will be very happy with our products and your complete satisfaction is our goal.  However, you may be unhappy with a product.  If that happens, please let us know. 

Owl & Acorn Well-Being is not responsible for any individual reaction to any particular ingredient.  Each product detailed on our site has a complete ingredient list.  It is recommended that if you have sensitivities to a particular ingredient that you should not use the product.  If you are in doubt, please try an allergy patch test.  Should irritation occur, please discontinue use of the product.

All orders are shipped US Priority Mail flat rate shipping or USPS first class mail unless otherwise noted.  $5 flat rate shipping on orders under $45 and free shipping on orders over $45.

Orders are shipped within 1-3 business days from the receipt of payment.